Frequently Asked Questions
Common questions about buying, selling, and financing with Black Impala Exclusive Auto
Is finance available if I can't pay the full amount upfront?
Yes, we work with Signio to get you pre-approved for finance quickly, so you'll know your budget before you start shopping.
Will you accept my current vehicle as part of the deal?
We will. Bring it in for a valuation and we'll put that value toward your next vehicle with us.
Do the vehicles come with a warranty?
Warranty cover varies by vehicle. Our team will confirm exactly what's included before you finalise your purchase.
How do I know the vehicle's true condition before buying?
Every vehicle is checked before it's listed, and we're glad to go through the service history and roadworthy paperwork with you.
Can I have my own mechanic look the car over first?
Yes, we welcome independent inspections. Buy with confidence, not just trust.
Can I sell my car to you even if I'm not buying one?
Yes, our sell-here service doesn't require a purchase in return. Get in touch for a free, no-obligation valuation.
How do I book a time to come view or test drive a vehicle?
Contact our team through the website and we'll arrange a convenient time for you to come see it in person.
What methods of payment do you accept?
We accept cash, EFT, and approved finance payouts. Our team can guide you through whichever suits you best.
What are your trading hours?
We're open Monday to Friday from 08:00 to 17:00 and Saturdays from 08:00 to 13:00. We're closed on Sundays.
What kind of vehicles do you typically stock?
We keep a hand-picked, quality-checked selection rather than a huge volume, so every vehicle on our floor has been chosen with care.